Internet specification
In order to live webcast reliably and consistently over the internet Public-i require a dedicated wired internet connection with the minimum upload speed as follows depending on your webcasting solution.
- HD Webcasting – 3Mbps
- SD Webcasting – 1Mbps
We also require the following ports to be open:
Outbound port access
- 54.246.86.22 - rest.public-i.tv:80,443 TCP [https]
- 176.34.99.68 - export.public-i.tv:443 TCP [https uploads]
- 176.34.99.68 - export.public-i.tv:21,20000-21000 TCP [ftps uploads]
- 54.246.86.22 - monitor.public-i.tv:2026,2027 TCP [public-i messenger]
- 54.246.86.22 - mis.public-i.tv:2024,2025 TCP [public-i mis]
- 54.247.78.247 - fms-la-01.public-i.tv:1935 TCP [video streaming]
- 81.133.180.77 - new1.public-i.info:5500-5754 TCP [VNC to office]
- 87.81.133.206 - new3.public-i.info:5500-5754 TCP [VNC to office]
- DNS TCP / UDP - to your normal DNS servers
To publish webcasts or use Just In Time (JIT) slides
- 0.0.0.0:443,80 TCP [http]
Verification Test
To test that these ports have been opened correctly, you can test from site by connecting to the wired connection and using the following command line [on Windows you might need to install it first from the Turn Windows features on or off in Add Remove Programs]:
telnet SERVER PORT
e.g. to test the video streaming port run the following command
telnet 54.247.78.247 1935
If successful you should see:
"Trying 54.247.78.247 ... Connected to 10.0.0.39. Escape character is '^]' "
If the port is not open it will fail in one of two ways:
- Hang on "Trying 54.247.78.247 ..." eventually changing to "telnet: Unable to connect to remote host: Connection timed out" if packets to that address are silently dropped by the firewall [DROP]
- Return straight away with "telnet: Unable to connect to remote host: Connection refused" if packets to that address are verbosely refused by the firewall [REJECT]